Our Approach
Our Privacy Principles
South Terrace Urology adheres to the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other relevant laws in regards to how private health providers handle personal information.
We recognise the importance of protecting personal information, which is collected from individuals who become associated with our business as a health service provider.
The purpose of this Privacy Policy is to outline how South Terrace Urology will collect, use, disclose and store personal information.
Our Policy
South Terrace Urology takes its obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP) seriously, and as such, will take all reasonable steps in order to comply and protect the privacy of personal information that it holds.
Our People
We recruit based on alignment with our values. That means our people share our ethos, and our commitment to our clients and the broader community.
Nonetheless, all employees:
are required to adhere to our information protection/ confidentiality policy
have confidentiality and privacy clauses enforced within their employment contracts
are regularly trained and tested in privacy and confidentiality principles and best-practice
provide and maintain a national police clearance
Our Systems
We have invested heavily to ensure that the systems we use are enterprise grade and industry leading when it comes to security and privacy.
This includes ensuring that:
our users can only access your data if their password meets complexity requirements; and can only access data relevant to their duties as determined by our security groups
we aim to maintain our systems to ensure they are enterprise grade and use the latest in security best practice standards
we diligently apply updates to employee machines and monitor employee workstations for malware
we only use a limited number of hand-selected and evaluated technology partners who comply with Australian standard or equivalent privacy and security best-practice
Physical Security
Our office is secured via CCTV, back-to-base monitored security, perimeter controls, and visitors are recorded at our reception.